Going beyond the requirements

This month, we started talking about being responsible with our work and our requirements at home or in other areas of our lives. Whether at work or in school, we all have jobs and requirements we must fulfill.  It’s our responsibility to fulfill them.
However, it’s common for people to simply do the bare minimum.  Many will do what is absolutely necessary but refuse to go beyond.  They simply don’t see “going above and beyond” as their job even if it’s clear that something must be done.
Someone once said,  “I must do something” always solves more problems than “Something must be done.”  How can an attitude of “I must do something” change how someone is perceived by others at school or at work?  How can such an attitude change the outcomes at school or at work?